Reminder · Conduction

conduction.nl · letters · reminder · level-{{ LEVEL }}

14 days · friendly 30 days · concrete 60 days · final

{{ CITY }}, {{ DATE }}

Our referenceREM-{{ INVOICE_NR }}-{{ LEVEL }}

Attn: {{ CONTACT_NAME }}

{{ STREET }} · {{ POSTCODE }} {{ CITY }}

Reminder: invoice {{ INVOICE_NR }} still open

Invoice

Due date

Amount

€ {{ AMOUNT }}

Hi {{ CONTACT_FIRST_NAME }},

Level 1 (14 days, friendly): It may have been missed. Invoice {{ INVOICE_NR }} was due on {{ DUE_DATE }}. If something's off, let us know.

Level 2 (30 days, concrete): The invoice has been open for 30 days. Want to settle it this week, or is there a blocker we can resolve?

Level 3 (60 days, final): This is the final reminder before we hand the claim over. Settle within 7 days or call us to arrange a payment plan.

Payment details are on the original invoice or click here to pay online.

Kind regards,

{{ SENDER_ROLE }} · Conduction

Reminder · template · one layout, three tones

Why we built it this way

One layout, three tones, not three templates

Reminders are one template with a level-pill at the top. Layout, branding and chrome stay the same; only the body text and the level pill change. The client recognises the document instantly, even on repeat reads.

Three pills, one active. 14d / 30d / 60d. The active pill is KNVB orange; the other two stay cobalt-50. One-glance signal of "what stage am I in".
Invoice block with orange accent. Left edge cobalt → orange as a visual tell that this is "action required". Respects one-orange-per-screen.
Tone escalates, language doesn't. No collection-agency formality at level 1 or 2. Legal escalation only mentioned at level 3. For MKB buyers, friendly-but-persistent works better than firm-from-the-start.
No "hope you're well". MKB-direct. Subject is the problem; the opening is about the invoice, not the weather.
One concrete action per level. Call, pay, arrange. No menu of four options.

Uses

letterhead chassis · invoice as the source document · email-reminder as the digital sibling · voice for tone-by-niveau · .paper--A4

Download .odtLibreOffice / Word →

Open in your editor, fill the {{ placeholders }}, export to PDF.